Shipping Policy

General shipping

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible.

Please Note: Estimated Ship Timelines Do Not Include Handling/Production Time!

Delivery Time = Handling time + Transit time

All the products will be put through a production process, therefore there will be a Handling Time on them.

ESTIMATED SHIP TIMELINES*

– SHIPPING ON United States

Handling time: 1– 3 Business days (Monday to Friday)

Transit time: 8 – 12 Business days (Monday to Friday)

– International: Standard (15 – 28 Business Days).

Don’t hesitate to email us if you have any questions regarding your shipment! Email us: contact@momonpod.com

Tracking

When available, we will send you a tracking number with the confirmation email so that you can track the package online.

Shipping multiple orders

Multiple orders placed on the same day cannot be combined.

Shipping to multiple locations

Unfortunately, we cannot split up an order and ship to multiple locations. If you wish to send items to different locations, you will need to place a separate order for each shipping address.

Address changes

Unfortunately, we do not have the ability to change the shipping address once an order goes into processing.

Customs charges and delays

Some countries may require import tax, duties and customs fees for the imports. These charges, if applicable, are determined and charged by the Customs office of your country. Paying these charges is your responsibility. There might also be delays in delivery times due to customs checks which is out of our control. For more information, please contact your local Customs office.

Contact Us

If you have any questions about our Shipping Policy, please contact us: